Welcome to the TRNSYS Users Forum.

The forum is a place where people can interact and have discussions about different topics involving the use of the TRNSYS software package. Here you can post topics for discussion or questions on using TRNSYS and get advice from other users or TRNSYS experts. This forum is not intended for detailed technical support. Users should contact their distributor’s hotline for such assistance.

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Error: The deck file does not exist

3 Posts
2 Users
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Topic starter

I am experiencing a problem running any of the example files provided that come with the software:

Image preview

I would really appreciate your guidance on how to resolve this problem.

2 Answers
0
Topic starter

I don't know what they did but I contacted my university's IT support team and they sorted it out. If this happens to you contact your IT support team

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@antonio 

sorry for not replying sooner on this. My guess is that either TRNSYS was installed in the .\Program Files\ directory (it should not be) or else your Windows user account or the SYSTEM Windows user account did not have full read/write access in the folder in which TRNSYS is installed. If you have any details about what your IT department did to fix the problem and would not mind posting them here, I am sure that other users would benefit!

~david

Antonio Topic starter 14/10/2025 5:01 pm

@davidbradley

 

Unfortunately I cannot know the details as I was an intermediary with another colleague... But your conjectures seem quite possible!

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