__________________________________________________________________________________________________
Transsolar KlimaEngineering
Stuttgart | München | Paris | New York
Transsolar Energietechnik GmbH | Curiestraße 2 | 70563 Stuttgart
Geschäftsführer: Matthias Schuler, Thomas Auer, Stefan Holst, Dieter Schnelle
Registered at Amtsgericht Stuttgart HRB 23347 | USt-IdNr.: DE 152272639
The simulation project you have sent will be stored on the local servers of Transsolar Energietechnik GmbH for the duration of the project support. Our employees are obliged by us to confidentiality. After this period, all project-related data is deleted.
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Gesendet: Dienstag, 27. Juli 2021 13:14
An: hotline <hotline@Transsolar.com>
Betreff: RE: Problem with command "Show outliner window" in Trnsys3d
Thanks a lot. I tried right now what you suggested me and it worked!!!
Thanks a lot and have a nice day.
Toni
From: hotline <hotline@Transsolar.com>
Sent: Tuesday, July 27, 2021 1:11 PM
To: Toni Calabrese <toni.calabrese@ost.ch>
Subject: AW: Problem with command "Show outliner window" in Trnsys3d
For me, connecting to the maximum number of screens I had used before did the job. If that does not work, have you tried using Window -> Preferences -> Workspace -> Reset Workspace ? Then try opening the window again
Von: Toni Calabrese <toni.calabrese@ost.ch>
Gesendet: Dienstag, 27. Juli 2021 12:21
An: hotline <hotline@Transsolar.com>
Betreff: RE: Problem with command "Show outliner window" in Trnsys3d
Hi Christina and thanks for your answer.
I thought that this could be the problem. That’s why I tried to disconnect the second screen but does not work. I tried to pass from the extended view to the view only on my desktop but it does not work. I disconnect the HDMI cable and try it again but it does not work.
What can I do more?
From: hotline <hotline@Transsolar.com>
Sent: Tuesday, July 27, 2021 12:06 PM
To: Toni Calabrese <toni.calabrese@ost.ch>
Subject: AW: Problem with command "Show outliner window" in Trnsys3d
Hi Toni,
I have had this problem after changing from extending windows to further screens back to only my laptop screen. The window was somehow still shown in a non-existent second screen. Connecting to extended screens again I was able to find the outliner window and move it back to where it belongs. I don't know if this applies to you at all, but for me it seemed to be some sort of screen scaling issue.
Let me know if you figure it out.
Best,
Christina
__________________________________________________________________________________________________
Transsolar KlimaEngineering
Stuttgart | München | Paris | New York
Transsolar Energietechnik GmbH | Curiestraße 2 | 70563 Stuttgart
Geschäftsführer: Matthias Schuler, Thomas Auer, Stefan Holst, Dieter Schnelle
Registered at Amtsgericht Stuttgart HRB 23347 | USt-IdNr.: DE 152272639
The simulation project you have sent will be stored on the local servers of Transsolar Energietechnik GmbH for the duration of the project support. Our employees are obliged by us to confidentiality. After this period, all project-related data is deleted.
The storage of your personal e-mail and other contact information is based on the mutual interest in the execution of this traffic and on a mutual business contact. If you have any questions, please contact our data protection officer at privacy@transsolar.com. Our privacy policy can be found here.
Von: TRNSYS-users <trnsys-users-bounces@lists.onebuilding.org>
im Auftrag von Toni Calabrese via TRNSYS-users <trnsys-users@lists.onebuilding.org>
Gesendet: Dienstag, 27. Juli 2021 11:55
An: TRNSYS users mailing list at OneBuilding.org <trnsys-users@lists.onebuilding.org>; David BRADLEY <d.bradley@tess-inc.com>
Cc: Toni Calabrese <toni.calabrese@ost.ch>
Betreff: [TRNSYS-users] Problem with command "Show outliner window" in Trnsys3d
Hi everybody,
I have a strange problem in SketchUp/Trnsys3D. Everything is working properly, all the commands work but I am not able to open with the command "Show outliner window" the model with all the thermal zones. The command is present (see below) but when I try to push it, it does not appear anything. I tried to deinstall and install again SketchUp and plugin Trnsys3d but does not work.
Anyone had this problem before?
Thanks a lot for your help.
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Toni Calabrese, MSc.
Wissenschaftlicher Projektleiter
toni.calabrese@spf.ch | toni.calabrese@ost.ch
T +41 58 257 4827
SPF Institut für Solartechnik
OST – Ostschweizer Fachhochschule
Oberseestr. 10 | CH-8640 Rapperswil | Switzerland | www.spf.ch | www.ost.ch