Vitor,
I'd suggest you contact your distributor. They can help you
retrieve the license. If you are not sure who to contact, send me
a direct email and I can get you the contact information that you
need.
kind regard,
David
Dear All,
One of the computers that I commonly utilized to run TRNSYS simulations unfortunately stopped functioning and I was wondering how to retrieve that computer license key, so I can use it on another computer.
I have access to the TRNSYS installation folder from the broken computer, since I retrieved the HDD and made it into an external hard drive, but when double clicking Simulation Studio it asks for a new activation key (thus I can't click on the "?" and cancel the license of the old computer).
Is there any way to remove a license key from a computer online? Or any way to remove it if I have access only to the installation folder?
Thank you,Vitor L.
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-- *************************** David BRADLEY Principal Thermal Energy Systems Specialists, LLC 3 North Pinckney Street - suite 202 Madison, WI 53703 USA P:+1.608.274.2577 F:+1.608.278.1475 d.bradley@tess-inc.com http://www.tess-inc.com http://www.trnsys.com