Elena, The three most common causes of this error are: 1. Make sure you are using Python3 2. Make sure that your Python version (32-bit or 64-bit) matches
your TRNSYS version. The default Trnsys18 is 64-bit. 3. Make sure that Python is in the Windows path. also please make sure that both you and the SYSTEM user (a built-in Windows user account) have full admin rights to the computer. kind regards, David
On 06/12/2018 09:22, Elena Bee via
TRNSYS-users wrote:
-- *************************** David BRADLEY Principal Thermal Energy Systems Specialists, LLC 22 North Carroll Street - suite 370 Madison, WI 53703 USA P:+1.608.274.2577 F:+1.608.278.1475 d.bradley@tess-inc.com http://www.tess-inc.com http://www.trnsys.com |