Welcome to the TRNSYS Users Forum.
The forum is a place where people can interact and have discussions about different topics involving the use of the TRNSYS software package. Here you can post topics for discussion or questions on using TRNSYS and get advice from other users or TRNSYS experts. This forum is not intended for detailed technical support. Users should contact their distributor’s hotline for such assistance.
Some tips for success on using the forum:
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I have TRNSYS installed on one computer and I want to run in on a different computer instead. How do I do this without losing an activation?
When TRNSYS is no longer going to be used on a computer, the license should be returned from that computer. This is accomplished by clicking the 'Return License' button on the 'About' screen in Simulation Studio. This frees up the activation to be used on another computer. TRNSYS can then be installed and activated on a different computer following the usual installation procedure.
Monk 13/06/2024 4:36 pm
@timmcdowell Hello, Do you know how to proceed with a computer witch is no connected to the internet? I've try the "Return License" procedure that you describe, but I've received an error message about the internet connection, and so I can't credit my account. I specify that I can't connect the computer to the internet.
TimMcDowell Topic starter
13/06/2024 6:41 pm
In this case you will need to reach out to your TRNSYS distributor and they can manually return the license. You will need to provide the user name and machine code (or activation key) for them to return the license.
