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Re: [TRNSYS-users] the error on the importing from TRNBUILT to simulation studio

Jing LI

 I would recommend that you contact your distributor. It may be that your user.id file has gotten corrupted. If you aren't sure who your distributor is, please email me directly and I can help you find the appropriate contact information.

kind regards,

 David


On 08/31/2019 13:47, iverson jonh via TRNSYS-users wrote:
Dear Trnsys users,

I have a problem with loading a 3D Building Project. When i am trying to
load my file (*.idf) appears a message by TRNBuild "UserID not correct".
When I click on OK button appears a second message: "Cannot opet BUI file
for building description needed by this component (given in External Files
tab). Please open BUI file or cancel (to attach the file later)".

What is the reason for these messages?

Kind regards,
 Jing Li



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David BRADLEY
Principal
Thermal Energy Systems Specialists, LLC
3 North Pinckney Street - suite 202
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d.bradley@tess-inc.com

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