Re: [TRNSYS-users] user17.id not correct

["Matt Duffy" <duffy@tess-inc.com>]

Dear Fred,

In my experience on rare occassions, the 'user17.id' files can become reformatted after emailing them, copying, and pasting. I suggest either contacting the primary end-user at your institution for a new 'user17.id' file or contacting your TRNSYS distributor to obtain a copy of the original file. If you place the file in a compressed (*.zip) folder before emailing, it will prevent reformatting.

Best regards,

Matt Duffy

----- Original Message -----
From: "fr�ry lavoye" <fredery.lavoye@gmail.com>
Sent: Thu, March 1, 2012 2:17
Subject: [TRNSYS-users] user17.id not correct

Dear trnsys users,

 

I have a problem using trnbuild.

Actually I have formatted my computer, and so I would like to reinstall trnsys. I have no problem with Studio but when I want to use trnbuild, a pop up says "UserID not correct !".

My user17.id is in the correct folder and it's the same file than before formatting my computer, so I don't understand.

 

Thanks in advance for your answer.

 

Fred.

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